Dear Customer
We just wanted to update you on our separate discussions with the administrator (KPMG) and the FSCS.
As previously advised, we have formally contacted both the administrator and the FSCS, asking if we can work with them to speed up the process of repaying client monies. Whilst we are awaiting a further update, which we hope will be with us very soon, the initial replies that we have received suggest that they will try and accommodate our proposal to allow the more timely return of client money. As soon as they are in a position to single out the xxxxx clients and the exact amount of money that they are due we hope to be able to securely remit these monies but at this time the administrator and the FSCS are still collating this information.
In cases where you have in excess of the FSCS limit of £50,000 due to you we will continue to have further discussions with you around the management of these instances.
Please therefore look out for further correspondence in the near future.
If you have any specific questions please get in touch with me on this email address.
Best Regards
xxxx
At least they are trying their level best.
Has anyone actually recieved a reply to an email sent to KPMG.
ReplyDeleteI have sent 3 separate emails over the last 2 weeks asking specific questions but I have yet to recieve a reply to any.
I have never received a specific reply nor do they update their FAQs
DeleteJust received this from Worldspreads
ReplyDeleteDear Sir/Madam
WorldSpreads Limited (in special administration) (the “Companyâ€)
As you will be aware from previous correspondence, Samantha Bewick and Jane Moriarty were appointed by the Court as Joint Special Administrators to the Company (the “Joint Special Administratorsâ€) on 18 March 2012.Â
Please find attached your TWO closing statements. All open positions have been closed out immediately following the appointment of the Joint Special Administrators.
Once you have had an opportunity to review your closing statement:
· If you agree with your closing balance on the statement dated 30 MARCH 2012, please reply to this email with “I agree†and providing your full name and address as listed on your closing statement, together with updated contact details if appropriate.
· If you do not agree with the closing balance on the statement dated 30 MARCH 2012, a form will be available on www.kpmg.co.uk/worldspreads after midday on Monday 2 April 2012 which you are requested to fill in and submit together with the evidence you have to support your position.
 The Joint Special Administrators require this evidence to be sent to them either at WorldSpreads-enquiries@kpmg.co.uk or the following address:
WorldSpreads Limited
c/o KPMG LLP
8 Salisbury Square
London
EC4Y 8BB
If you have any queries regarding your claim or your closing statement please direct your query to WorldSpreads-enquiries@kpmg.co.uk.Â
Please note that if you have registered with Worldspreads-nilclaim@kpmg.co.uk after 15.00 GMT on 29 March 2012, you may still have received an email with your statement attached. Please be advised that you have now been removed from the client list and will receive no further correspondence. You are not required to write again to register that you do not have a claim.
Details about the FSCS process are on their website www.fscs.org.uk and will shortly include a further update relating to the claim process for WorldSpreads Limited. However, in order for the FSCS to begin their process your claim must be agreed with the Joint Special Administrators. Therefore you must confirm to the Joint Special Administrators as quickly as possible whether you agree or disagree with your statement balance. FSCS will only accept agreed balances from the Joint Special Administrators for use in determining client claims.
There is no need to contact FSCS at this time as it will contact you separately regarding your claim.
Kind regards
The Joint Special Administrators
for and on behalf of the Company
Jane Bronwen Moriarty and Samantha Rae Bewick were appointed as joint special administrators of the WorldSpreads Limited on 18 March 2012.
The affairs, business and property of WorldSpreads Limited are being managed by the joint special administrators who contract as agents of WorldSpreads Limited without personal liability.
Samantha Rae Bewick is authorised to act as an insolvency practitioner by the Institute of Chartered Accountants in England and Wales
Jane Bronwen Moriarty is authorised to act as an insolvency practitioner by the Institute of Chartered Accountants in Ireland
WorldSpreads Limited is authorised and regulated by the Financial Services Authority. FSA reference number 230730. Registered in England No. 04898762. Registered Office: 3 Minster Court, Mincing Lane, London EC3R 7DD
This statement has been prepared from the Company systems and the Joint Special Administrators have no liability for the figures therein.
On 18 March 2012, the High Court appointed Jane Moriarty and Samantha Bewick of KPMG LLP as joint special administrators of Worldspreads Limited. I am therefore not available to answer your email.
The joint special administrators’ have set up a dedicated helpline for Worldspreads Limited customers on 020 3284 8829. If you have any further queries please contact them on this number.
I spoke to my White Label provider on Weds and he said it was very difficult to get anything out of KPMG at the moment but that he was trying to firm up paying back clients for all monies owed.
ReplyDeleteThey're a big brand so this really is a nasty tarnish on their reputation so they need to be seen to be doing their upmost to help. Otherwise they'll lose a lot of future business from the lack of trust and ill feeling that has been generated.